What information do we collect?
When you interact with Universal Trades, we may collect personal information such as your name, address, email address, phone number, and, where applicable, date of birth. We may also collect information related to your interactions with our services and websites, including job applications, service inquiries, or contract negotiations.
How do we collect information?
We collect information when you engage with us directly, whether by contacting us for support, submitting inquiries, signing up for our services, or engaging in contractual or business agreements. You provide this information voluntarily. We may also receive information from third-party sources, such as business partners or contractors, but only if you have consented to the sharing of your personal data with us.
Confidentiality
We are committed to protecting the privacy and confidentiality of the personal data we collect. Universal Trades will not be responsible for the privacy practices or data collected by websites not owned or managed by us, including those linked through our website. We encourage you to review the privacy policies of any third-party sites you visit.
Making a complaint
If you have any concerns or complaints regarding our handling of your personal information, please contact us at ynaciri@unitrades.co with the details of your concern. We will review your complaint and investigate whether our procedures have been followed correctly. We aim to respond within 15 business days, though some cases may take longer. If you are unsatisfied with the response, you may contact us for further assistance.
